Shipping and Refund Policy

All shipments are sent through the US postal service, USPS, UPS, and DHL for international shipping. You must check your order and address before you place your order. If a product is damaged at the time of delivery, you must make a claim by sending an email to [email protected] within 48 hours of receiving your order. 

For USA orders: Please allow 3-5 business days for your order to arrive. 

For International Orders: Please allow 7-14 business days for your order to arrive depending on your country. 

Refund Policy & Money Back Guarantee

We have a 30 day empty bottle return policy. If you are dissatisfied with the HempWorx products or you have changed your mind – we will refund order as long as you return the product and send us an email within 30 days of receiving your package. You must return the entire order (used or unused) to be considered for a refund. You will be refunded for the product value only, not any shipping expenses. For questions, please email [email protected]